Privacy Policy

Last updated: September 26th, 2024

The Wedding Guide Co. (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal data when you visit our website and use our services. It also explains your rights under the General Data Protection Regulation (GDPR) and other applicable laws.

By using our website (www.theweddingguideco.com) and purchasing our products or services, you agree to the collection and use of information in accordance with this Privacy Policy.

How We Use Your Data

We process your data for the following purposes:

a. To Fulfill Orders and Provide Services:

  • We use your personal information to process and deliver your orders, provide customer support, and handle inquiries related to your purchases.

b. To Improve User Experience:

  • We analyze usage data to monitor website performance, enhance functionality, and provide a better experience for visitors.

c. For Marketing Purposes:

  • With your consent, we may send you promotional materials, newsletters, and marketing offers. You may opt out at any time by clicking the “unsubscribe” link in any email.

d. Compliance with Legal Obligations:

  • We process personal data to comply with applicable legal obligations, such as tax reporting and record-keeping.

Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

  • Consent: For marketing communications and cookies.
  • Contractual Necessity: To fulfill orders and provide our services.
  • Legal Obligation: To comply with legal requirements, such as tax laws.
  • Legitimate Interests: To improve our website and services, provided these interests do not override your rights and freedoms.

How We Share Your Data

We may share your personal data with third parties in the following circumstances:

a. Service Providers:

We use trusted third-party service providers, such as payment processors (e.g., ThriveCart) and email marketing platforms, to assist with order fulfillment, payment processing, and communication. These third parties only access your data as necessary to perform their services.

b. Legal Requirements

We may disclose your personal data where required by law, such as to comply with a subpoena or legal process.

c. Business Transfers

In the event of a merger, acquisition, or sale of our business, your personal data may be transferred as part of the transaction, subject to the same protections outlined in this policy.

Your Rights Under GDPR

As a user located in the European Union, you have the following rights regarding your personal data:

  • Right to Access: You can request copies of your personal data.
  • Right to Rectification: You can request correction of inaccurate or incomplete personal data.
  • Right to Erasure: You can request deletion of your personal data, subject to certain legal obligations.
  • Right to Restrict Processing: You can request to limit the processing of your data in certain situations.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.
  • Right to Object: You can object to the processing of your data for direct marketing or legitimate interest purposes.
  • Right to Withdraw Consent: If processing is based on your consent, you have the right to withdraw that consent at any time.

Data Subject Requests

We will respond to any data subject requests within 30 days. If you would like to exercise any of your rights under GDPR, please contact us at hello@theweddingguideco.com. To protect your privacy, we may require you to verify your identity before fulfilling any requests.

Data Retention Policy

We retain personal data collected during the course of transactions or user interaction with the website only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. In compliance with applicable data protection regulations, you may request the deletion of your personal data at any time by contacting us at hello@theweddingguideco.com. We will respond to such requests within the time frames required by applicable law, including GDPR. Note that certain information may be retained for legal or compliance purposes.

Privacy and Data Protection

Your privacy is important to The Wedding Guide Co. and is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for customers in the European Union. We are committed to protecting your personal data and ensuring that it is used lawfully and transparently.

All details on how we collect, use, and store your personal data, as well as your rights regarding your personal information, are outlined in our Privacy Policy.

By using our website and services, you acknowledge and agree that your personal data may be processed in accordance with our Privacy Policy.

If you have any questions about how we handle your data, please contact us at hello@theweddingguideco.com.

International Data Transfers

Your personal data may be transferred and processed outside the European Economic Area (EEA). Where this occurs, we ensure that appropriate safeguards are in place to protect your personal data, such as Standard Contractual Clauses approved by the European Commission.

Cookies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies may collect data related to your browsing preferences, device information, and site interactions. By using our website, you consent to the use of cookies in accordance with our Cookie Policy. You can control cookie preferences in your browser settings, although disabling cookies may affect the functionality of our website. For more information, please refer to our Cookie Policy [link to Cookie Policy].

Third-Party Services

Payment Processing (ThriveCart)

We use ThriveCart to handle all payment transactions on our website. ThriveCart collects and processes personal data, such as payment details and billing information, in order to complete your transaction. ThriveCart follows strict security protocols and complies with GDPR and other applicable data protection regulations to safeguard your personal information.
For more details on how ThriveCart handles your data, please refer to the ThriveCart Privacy Policy: ThriveCart Privacy Policy.

Analytics (Google Analytics)

We use Google Analytics to track and analyze website traffic and user behavior. Google Analytics collects information about your device, browsing activity, and interactions with our website to help us improve user experience and optimize our services. This data may include your IP address, browser type, and pages visited.
Google Analytics uses cookies to track this data. You can control how cookies are stored on your device by adjusting your browser settings. For more details on how Google Analytics handles your data, please refer to the Google Privacy Policy: Google Privacy Policy.

Google Fonts

We use Google Fonts to display web fonts on our website. When you visit our site, your browser loads the necessary fonts directly from Google servers. This means that your browser may send your IP address and other technical information, such as your browser type, version, and operating system, to Google to deliver the fonts correctly.

Google may process this data in accordance with their privacy policies. We use Google Fonts to ensure consistent and aesthetically pleasing text display across different devices and browsers.

For more information on how Google handles the data collected when using Google Fonts, please refer to the Google Privacy Policy: Google Privacy Policy.

Security

While we strive to ensure secure transactions, The Wedding Guide Co. is not liable for any damages arising from unauthorized access to your account, payment details, or personal information. Payment processing is handled through third-party services (e.g., Thrivecart), and we encourage you to review their security policies.

You agree to notify us immediately if you suspect any unauthorized use of your account or other security breaches.

Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such information, we will delete it immediately. If you believe we have collected personal data from a child, please contact us at hello@theweddingguideco.com.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you via email or by posting a notice on our website. Your continued use of the website after any changes have been posted constitutes acceptance of the updated Privacy Policy.

Questions?

If you have any questions regarding this Privacy Policy, please don’t hesitate to contact us.